Client Servicing Executive
Job Category: Advertising /Creative/Digital Agency
Job Location: Hyderabad
Experience required: 1year
- Responsible for managing client relationships and overlooking operations for everyday deliverable.
- Understand the brief which is received from the client, explain to the internal team (Copywriters, Designers, Brand Strategies, Social And Digital Executives, Video & Film ) and get the work done, and deliver to the client.
- Managing the quick resolution of escalations and issues raised by clients and internal teams
- Driving creativity and efficiencies in the existing process while ensuring team targets are consistently met
- Monitoring client’s satisfaction levels and team performance on a regular basis
- Managing agency’s financials to consistently limit overhead costs and increasing both monetary and brand value of accounts
- Regularly drive business reviews with Management (Client and Internal) to check the overall health of the account and the internal team’s performance